FREQUENTLY ASKED QUESTIONS
FREE DELIVERY?
Free delivery within West Malaysia.
We provide door step delivery service within West Malaysia.
No Delivery to East Malaysia, Cameron Highland, Genting Highlands, Langkawi island, Pangkor Island, Tioman Island and others small islands.
WARRANTY?
6/10 years warranty against manufacturing defect effective from the date of purchase.
In the first year of purchase, any manufacturing defect will be repaired at no cost. After which, any repair will be charged at a pro-rated cost which will take into account the listed retail price at time of purchase and number of years used.
Any cost involved in the transportation of the mattress for repair is not covered by this Warranty and must be borne by the purchaser.
This warranty does not include damages to mattress due to improper use and self vandalism and only covers the interior of excluding the covering material.
This warranty is valid only in Malaysia and is subject to the submission of the warranty registration card by the purchaser to the manufacturer within 1 month from the date of purchase.
Consumer must notify retailer in writing of any claims.
For warranty service or enquiries, please contact the authorized dealer.